Maintenance Requests

Maintenance Calls

If you encounter problems with the operation or cleaning of your space, please report the issue to the property management office at our 24-hour phone number (512) 330-4012. The Management Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Prominent Pointe also has a web based tenant work order system called Impak. After accessing the link below you are able to report and track to completion any non-emergency work order request without using email or phone. User information and passwords will be provided after move-in.

Service Request - Click Here

When creating work orders for emergencies such as water leaks, electrical outages, security issues, etc. please also report these issues to the Management Office at (512) 330-4012. This will ensure these emergencies are handled quickly to prevent further costly damage that could occur.